Our quality inspection department swiftly initiated a test on the affected batch of pouches. The test involved filling the pouches with the maximum allowable volume of water, placing them in a boiling pot at 110°C for 15 minutes, and then allowing them to cool for an additional 15 minutes. This rigorous test was designed to simulate the conditions under which the pouches might experience leakage.

Upon conducting the test on a random sample of 10 bags, we did not find any instances of leakage. However, the customer's quality inspection department discovered 11 cases of bottom leakage in a larger sample of 2000 spout bag. This raised concerns about the effectiveness of our quality control measures.

It is perplexing that despite our sampling frequency of 500, there are still occurrences of leakage at such a high rate. One possible explanation for this discrepancy is that during the initial stages of the bag-making process, before the sealing points are adjusted and perfected, some defective bags may have been mistakenly included in the batch of qualified spouted pouches. These instances, however, are likely to be rare and isolated.

It is imperative for us to address this issue promptly and thoroughly. We must review and enhance our quality control procedures to ensure that only flawless spouted pouches are delivered to our customers. Additionally, we need to investigate the root cause of the leakage problem and take corrective actions to prevent its recurrence in the future.

In conclusion, the discovery of bottom leakage in some of our spouted pouches is a matter of great concern. We are committed to resolving this issue and upholding the highest standards of quality in our products. By implementing comprehensive quality control measures and addressing any potential flaws in our production process, we aim to regain the trust and confidence of our customers.

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